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Hospitality Services Volunteer Description

PURPOSE: A clean House free from germs is very important for our families. The Ronald McDonald House tries to take care of the little tasks that can seem overwhelming to a family who has a seriously ill child. By volunteering your time to help us clean, you are giving the gift of time—time that can now be spent with loved ones.

The volunteer reports directly to the House Manager & Housekeeper, but works with the entire staff to ensure that the needs of our House are being met consistently.


Sanitizing door knobs, appliance handles, elevator buttons, play area toys and kitchen surfaces
Dusting public spaces
Vacuuming public spaces
Loading/unloading the dishwashers
Completing House laundry
Assist with additional tasks as assigned
Uphold the rules and policies of Ronald McDonald House Charities of Central Illinois


Ability to interact with the public, staff and other volunteers in a helpful and supportive manner
Able to perform light housekeeping tasks
Ability to multi-task
Willing to share time, skills and interests
Possess qualities of friendliness, dependability, flexibility, tact and good listening skills
Understand and practice confidentiality
Neat and clean appearance
Must be at least 15 years of age, unless volunteering alongside an adult, & pass background check

TRAINING: Each volunteer will receive an orientation session with the Volunteer Coordinator, shadow an experienced volunteer for the first few shifts of hands-on training, and continuous learning through on-the-job experience and in-service sessions.

TIME COMMITMENT: Able to commit to either a weekly or bi-weekly shift for a minimum of at least three months. Shifts are in two to four hour increments. Days and times flexible based on volunteer and House needs.

Please note: Volunteers cannot come to the House when they have communicable illnesses such as colds, strep throat, fever blisters, flu, chicken pox, measles and pink eye (conjunctivitis). Children with suppressed immune systems may be staying at the House and communicable diseases can be life threatening for them.

Questions? Contact Brian Replogle, Director of Charity Operations.

Family Stories

  • The Diebal Family

    Pictured are Jamie and Craig, with Allison and Jillian doing well at 16 weeks in August of 2017.

    Our 2017 Winter Mailer features to story of Jamie and Craig and their stay at the House when their twin daughters were born prematurely. Below is Jamie’s story in her own words.

    In the early morning hours of May 1, 2017, our world completely changed. I was only 27 weeks along in my pregnancy with twin girls, when my water broke. My husband and I arrived at the hospital in Springfield, fearing the ...



  • Labor Day Ducky Derby

    Thank you to all of our sponsors of the 2017 Labor Day Ducky Derby!

    Purchase your duck to participate in the first ever Labor Day Ducky Derby!

    Ronald McDonald House Charities of ...


Our House

RMHC Central Illinois - house at 610 North 7th Street, Springfield, IL 62702 Phone: 217-

610 N. 7th Street
Springfield, IL 62702
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